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Support Coordination

A support coordinator helps you understand and implement your NDIS plan. They connect you with providers, help you navigate the system, and ensure your supports are working together effectively. Not all NDIS participants receive support coordination funding — but those who do have access to a powerful resource that can significantly improve their plan outcomes. These guides explain everything you need to know about support coordination.

Key Facts

Support coordination is funded under the Capacity Building budget in your NDIS plan

Not all participants receive support coordination — it is allocated based on assessed need

You can choose your own support coordinator — you are not required to use the one suggested by the NDIA

Specialist support coordination is for participants with complex needs requiring a higher level of expertise

Your support coordinator should never pressure you to use specific providers

Guides in This Category

Support8 min read

What Does a Support Coordinator Do?

Support coordinators help you understand your NDIS plan, connect with providers, resolve service issues, and prepare for plan reviews. This guide explains their role in detail and what you should expect from a good coordinator.

Support9 min read

How to Find a Good Support Coordinator

Not all support coordinators are equal. This guide explains what to look for, what questions to ask, and how to find a coordinator who genuinely advocates for your interests.

Support7 min read

Support Coordination vs Specialist Support Coordination

There are two levels of support coordination in the NDIS: standard support coordination and specialist support coordination for participants with complex needs. Learn the difference and which one applies to you.

Support6 min read

How to Change Your NDIS Support Coordinator

If your current support coordinator is not meeting your needs, you have the right to change. This guide explains the process for switching coordinators without disrupting your supports.

Support7 min read

What Questions to Ask Your Support Coordinator

Knowing the right questions to ask your support coordinator can make a significant difference to your plan outcomes. This guide provides 15 essential questions to ask at your first meeting and at each plan review.

Support8 min read

How Support Coordinators Work With Providers

Support coordinators play a crucial role in connecting participants with providers and ensuring service delivery is coordinated. This guide explains the relationship from both the participant and provider perspective.

Looking for a provider who works collaboratively with your support coordinator? Talk to our team.

Our team at Goodwill Care offers a free 20-minute NDIS strategy session. We will review your situation, answer your questions, and explain your options — no obligation, no pressure.