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Our Team

The People Behind
Your Care.

Every member of the Goodwill Care team is trained, background-checked, and genuinely passionate about making a difference. We don't just hire support workers — we build a community of people who care deeply about participant outcomes.

All staff NDIS Worker Orientation certified
Background checks completed
First Aid & CPR trained
Hasan Quaium Mitul — Head of Operations at Goodwill Care

Hasan Quaium Mitul

Head of Operations

+61 416 103 924

Hasan leads the day-to-day operations of Goodwill Care, ensuring every participant receives consistent, high-quality support. With a background in healthcare management and a deep commitment to NDIS compliance, he oversees service delivery, staff development, and quality assurance across all locations.

Operations ManagementNDIS ComplianceQuality AssuranceStaff Development

"Ensuring every participant's journey is seamless from first contact to ongoing support."

Certificate IV in DisabilityDiploma of Community ServicesNDIS Worker Orientation Module
Adil Ahnaf — Assistant Manager at Goodwill Care

Adil Ahnaf

Assistant Manager

+61 451 665 878

Adil supports the management team in coordinating participant services and staff rosters. He is the first point of contact for participant enquiries and works closely with families to ensure their loved ones receive personalised, goal-focused support aligned with their NDIS plans.

Participant CoordinationFamily LiaisonPlan ImplementationRostering

"Bridging the gap between participants, families, and the support team with clear communication."

Certificate III in Individual SupportCertificate IV in DisabilityFirst Aid & CPR Certified
Jacob Abel — SIL Manager at Goodwill Care

Jacob Abel

SIL Manager

+61 455 117 017

Jacob manages Goodwill Care's Supported Independent Living (SIL) properties, ensuring participants living in shared accommodation have a safe, empowering, and home-like environment. He works closely with participants to build independence skills and achieve their housing and lifestyle goals.

Supported Independent Living (SIL)Independent Living SkillsBehaviour SupportHousing Coordination

"Creating homes where participants feel safe, respected, and empowered to grow."

Certificate IV in DisabilityDiploma of Community ServicesMental Health First Aid
Aida Moussa — Team Leader at Goodwill Care

Aida Moussa

Team Leader

+61 422 366 363

Aida is a passionate team leader who mentors and supports Goodwill Care's support workers to deliver person-centred care. She has extensive experience working with participants with complex needs and is known for her warm, empathetic approach and dedication to participant wellbeing.

Team LeadershipComplex Support NeedsPersonal CareCommunity Access

"Leading by example — showing that great care starts with genuine human connection."

Certificate III in Individual SupportCertificate IV in DisabilityNDIS Worker Orientation ModuleFirst Aid & CPR
Nino Proia — Team Leader at Goodwill Care

Nino Proia

Team Leader

+61 424 838 870

Nino brings energy, positivity, and deep expertise to his role as Team Leader. He specialises in supporting participants with physical disabilities and acquired brain injuries, and is committed to helping every participant achieve their personal goals and live as independently as possible.

Physical Disability SupportAcquired Brain Injury (ABI)Community ParticipationLifestyle Support

"Helping participants discover what's possible — one goal at a time."

Certificate IV in DisabilityCertificate III in Individual SupportManual Handling CertifiedFirst Aid & CPR
Alliyah Elmasri — Support Worker at Goodwill Care

Alliyah Elmasri

Support Worker

+61 401 718 541

Alliyah is a dedicated support worker who brings compassion and professionalism to every shift. She supports participants with daily living activities, personal care, and community access, always ensuring participants feel respected, heard, and empowered in their daily lives.

Daily Living SupportPersonal CareCommunity AccessSocial Participation

"Every participant deserves to feel valued — that's the standard I hold myself to every day."

Certificate III in Individual SupportNDIS Worker Orientation ModuleFirst Aid & CPR
Ahlam El Zein — Support Worker at Goodwill Care

Ahlam El Zein

Support Worker

+61 416 078 447

Ahlam is a warm and experienced support worker who connects deeply with participants and their families. She is multilingual and brings cultural sensitivity to her work, ensuring participants from diverse backgrounds feel comfortable, understood, and well-supported.

Culturally Sensitive SupportDaily LivingPersonal CareDomestic Assistance

"Bringing warmth, cultural understanding, and genuine care to every participant interaction."

Certificate III in Individual SupportNDIS Worker Orientation ModuleFirst Aid & CPR
Farhan Rashid — Support Worker at Goodwill Care

Farhan Rashid

Support Worker

+61 423 016 859

Farhan is a motivated support worker with a genuine passion for helping participants build independence and confidence. He is particularly skilled at supporting participants with intellectual disabilities and autism spectrum disorder, using structured, positive approaches to daily support.

Intellectual Disability SupportAutism Spectrum Disorder (ASD)Skill BuildingCommunity Access

"Building trust through consistency — showing up reliably and with genuine enthusiasm."

Certificate III in Individual SupportNDIS Worker Orientation ModuleAutism Awareness TrainingFirst Aid & CPR
Nabila Nasir Naba — Support Worker at Goodwill Care

Nabila Nasir Naba

Support Worker

+61 480 287 668

Nabila is a caring and attentive support worker who takes a holistic approach to participant wellbeing. She supports participants with a range of needs including mental health, physical disability, and daily living, and is known for her patience, reliability, and positive attitude.

Mental Health SupportPhysical DisabilityDaily Living AssistanceWellbeing Support

"Seeing the whole person — not just their disability — is the foundation of truly great support."

Certificate III in Individual SupportNDIS Worker Orientation ModuleMental Health First AidFirst Aid & CPR
Anas Jaber — Support Worker at Goodwill Care

Anas Jaber

Support Worker

+61 478 092 916

Anas is an enthusiastic and reliable support worker who is committed to helping participants achieve their NDIS goals. He has experience supporting participants with a wide range of disabilities and is particularly passionate about community inclusion and social participation.

Community InclusionSocial ParticipationDaily Living SupportTransport Assistance

"Community is everything — I help participants connect, belong, and thrive in their local area."

Certificate III in Individual SupportNDIS Worker Orientation ModuleFirst Aid & CPR

Ready to meet your support team?

Book a free 20-minute strategy session and we'll match you with the right support workers for your goals, personality, and NDIS plan.

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